Just got my monthly newsletter from WebEx MeetMeNow and want to share some of their thoughts for improving and maintaining your customer relationships.

“The key to being profitable in today’s business climate is based on ability acquire new customers while keeping your current customers loyal. This involves building and maintaining relationships throughout the prospect and customer lifecycles. Now it’s easier than ever to grow these relationships with web-based meetings.

“Loyalty is based on relationships. What’s interesting today…is that relationships are now becoming virtual,” says Jim Kane, a partner and senior consultant with The Brookeside Group. “The same elements that exist in human relationship now exist in virtual relationships.”

You can use Cisco WebEx online meeting solutions to gain new customers and keep them loyal.  You can get access to a free trial here.”