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Try New Approach to Your Customer Relationships

April 17, 2009 – 8:04 am

Just got my monthly newsletter from WebEx MeetMeNow and want to share some of their thoughts for improving and maintaining your customer relationships.

“The key to being profitable in today’s business climate is based on ability acquire new customers while keeping your current customers loyal. This involves building and maintaining relationships throughout the prospect and customer lifecycles. Now it’s easier than ever to grow these relationships with web-based meetings.

“Loyalty is based on relationships. What’s interesting today…is that relationships are now becoming virtual,” says Jim Kane, a partner and senior consultant with The Brookeside Group. “The same elements that exist in human relationship now exist in virtual relationships.”

You can use Cisco WebEx online meeting solutions to gain new customers and keep them loyal.  You can get access to a free trial here.”

By Sharon Stewart | Posted in Online Meetings and Web Conferencing, Web Ex Meet Me Now | Comments (0)

Self Growth

December 9, 2008 – 4:38 pm

Personal Growth from SelfGrowth.com– SelfGrowth.com is the most complete guide to information about Personal Growth on the Internet.

By Sharon Stewart | Posted in Online Meetings and Web Conferencing | Comments (0)

BHRT World Summit via Video Conference

November 4, 2008 – 10:02 am

BHRT (Bioidentical Hormone Replacement Therapy) is having a video conference world summit November 10.  If you are one of those women who have experienced early menopause symptoms, you need to be sure to attend this video conference summit.  You can get easy access to critical information that been used by cutting edge physicians for their private medical practices.

Discover how Veronica Harris not only lost the hot flashes and the night sweats have gone far away but she feels like herself with BHRT which is not nearly the way she felt with the chemical HRT treatment she tried.
Here’s the link

Life Extension

is a partner with BHRT. You may want to take a look at some of their groundbreaking natural products.

By Sharon Stewart | Posted in Business:Workplace Communication, Communications:Video Conferencing, Online Meetings and Web Conferencing | Tagged hormone replacement therapy, life extension, video conference | Comments (0)

Wall Street Journal reports tech spending down

November 4, 2008 – 9:32 am

On October 31, 2008 the Wall Street Journal reported that businesses are cutting tech spending due to the economic slowdown.  They report that “things are only going to get worse”.  The one bright spot that some of these companies can look towards is web conferencing to close the gaps where communication is needed worldwide.  Web conferencing can be used for business meetings online, training sessions for customers, and demos from the sales departments.  These sessions can be prerecorded and replayed on demand or they can be live video conferencing sessions–all from a laptop or a desktop. 

Compare the top 3 web conferencing services now.

By Sharon Stewart | Posted in Business:Workplace Communication, Citrix Go To Meeting, Communications:Video Conferencing, Online Meetings and Web Conferencing, Web Ex Meet Me Now, iLinc Communications | Tagged business meetings online, live video conferencing, web conferencing | Comments (0)

iLinc Taking Business to India

November 4, 2008 – 9:17 am

iLinc is partnering with India’s Premier Talent Lifecycle Management Company to provide web conferencing, web video conferencing and online collaboration to companies and universities in India. There is growing demand in India for real-time communications and collaboration on an “as needed” basis.

iLinc’s video conferencing offers an effective solution for companies online collaboration needs which facilitate the spread of learning. Demand for web conferencing software solutions is being driven by an increase in travel cost, green initiatives, and an improvements in broadband infrastructure.

About iLinc

By Sharon Stewart | Posted in Communications:Video Conferencing, Online Meetings and Web Conferencing, iLinc Communications | Tagged collaboration, iLinc, online collaboration, video conferencing, web conferencing | Comments (0)

Meet More–Travel Less Cisco’s latest TV ad

October 31, 2008 – 9:43 am

When I saw Cisco’s latest TV ad which stressed “Meet more–travel less” I realized that in today’s slow economy (or is it a recession yet?) how true this can be for helping small businesses stay alive.  How do small businesses navigate a slow economy?  First you need to provide ROI.  Small businesses now are looking for ROI of a single year or even nine months.  Small companies are still spending as long as they see a one year or better payback.

The communications industry is selling solutions to its customers which will make them more productive, save communications costs, save travel costs and in some cases save energy.  Video conferencing is a technology that has been with us for many years, and until recently received little recognition. Living and working in the business world today, is not as affordable or easy as it used to be. Over the summer, as gas prices hovered around $5 a gallon across the country, everyone was forced to take a second look at their spending and look for ways to dramatically cut back.

The desktop video conferencing market has evolved where the underlying technologies  can now deliver a high-quality end-user experience.  As the focus on great user experiences continues to advance, it will be even better with the growth of HD desktop video conferencing.  It’s relatively easy to get a free trial from most providers of desktop video conferencing to see if the service is really something that a company can use to save travel costs and make more sales presentations to increase the ROI.

Find out which web conferencing service offers best-in-class web conferencing with unmatched quality.

By Sharon Stewart | Posted in Communications:Video Conferencing | Tagged desktop video conferencing, video conferencing, web conferencing, web conferencing service | Comments (0)

The Benefits Of Web Conferences

October 26, 2008 – 8:15 am

video teleconferencing

There are several reasons why an increasing number of people are turning to hosting web conferences nowadays, instead of basic audio teleconferencing. Probably, the biggest single reason is that conferencing over the web allows people better communication and interaction than through the use of traditional teleconferences. No matter where people are located, as long as they have a good computer, a speedy connection to the internet and the newest version of their favorite web browser, they are able to participate in a local, national or international conference.

Web conferencing is also a terrific way for organizations to run more efficiently, conduct meetings more effectively and help people in offices that are separated by distance to stay connected and feel like they are part of the team. Not only that, but businesses, private organizations and groups, and even families, can enjoy all of these wonderful benefits, while reducing costs at the same time.

Although web conferences have become much more popular in the last several years, it is rather surprising that there are still a great many businesses and individuals who are not yet familiar with the benefits of them. Companies that are interested in lowering their costs and cutting their communications expenses should understand the use of web conferencing and should be making the most of it.

Some of the ways that companies often use a web conference is for helping employees collaborate with each other, share visual presentations, such as for training sessions, or for shareholder meetings. In fact, many companies have found that employee training is one of the best and most effective uses of web-based conferencing because the training can be completely accessed via the internet and it can be standardized so that no matter where new employees might be located, they are getting the exact same training.

In addition, companies can make use of video teleconferencing to expand the reach of their corporate trainers. This often means that the trainers, who are some of the highest paid employees in a company, can make the most of their time by running training sessions from a central location instead of losing many work days in travel time over the course of a month. With even a modest investment in video equipment, a trainer can provide training sessions and presentations that can be broadcast to any employee, wherever they are located. All they need in an internet connection and the password to enter the corporate video web conferencing session.

At the same time, companies can use the same technology to create impressive, multi-media presentations for their current clients, or they can use this approach when trying to persuade new prospects to become clients. A wide array of products and services can be very effectively demonstrated using a web conference and it is also a good way to show the clients of the company that they are working with an organization that is staying at the forefront of technology.

Most organizations only need to have one or two people who are trained and skilled at using the equipment and software that is needed to run web conferences. With just a couple of key people who understand the powerful and adaptable tools for group communications, the entire business can make use of the technology and benefit from it. After the system is in place and set up correctly, not much else needs to be done. People within the group can simply log onto the website at the pre-arranged time and join the web conference proceedings.

By webconf | Posted in Business:Workplace Communication, Communications:Video Conferencing, Online Meetings and Web Conferencing | Tagged audio teleconferencing, conference proceedings, conferences, international conference, national conference, video teleconferencing, web conferencing | Comments (0)

Teleconference Services Have Technologies That Resolves The Drawbacks Of A Teleconference

October 8, 2008 – 6:23 pm

the teleconference

Holding a teleconference call can be a very effective way to hold “virtual meetings” and can give those who need to interact and converse with each other a great way of doing so. Teleconferences can be really helpful for many situations, especially when a company has their employees spread out in different locations and they need to collaborate and communicate quickly and easily.

While these audio teleconferencing sessions can be extremely valuable and can save a lot of time and money by eliminating a great deal of travel, there can be some drawbacks to running a conference call. One of the biggest problems is noise, as everyone needs to hear exactly what is being said on the call. When people speak during the teleconference call, all of the background noise in their environment is easily picked up by the phone, which everyone else can hear as well.

When there are hundreds of people participating in a teleconference call, a great deal of background noise can be generated and in no time at all it becomes difficult to hear people talking. When this happens, it is not only distracting, but oftentimes it is simply impossible to have clear communication, which completely defeats the reason for having the teleconferencing meeting.

But, all is not lost. In this circumstance, it is best to use teleconferencing services that allow the organizers of the call to have control to mute the participants. The benefit of this is that all of the background noise from the dozens or hundreds of people calling in will disappear. The drawback is that those who are muted will not be able to speak to add information to the discussion, nor will they be able to ask questions if needed.

However, there are some new technologies that the teleconferencing services have started to introduce to help with this issue. The most common solution is to have everyone who will need to speak during the teleconference to call in with a unique pin number that will separate them from the bulk of the callers. In this way, those who are organizing the call and speaking can do so, while everyone who just needs to listen and absorb the information can be in on the call without worrying about adding background noise.

Also, most of the teleconferencing services allow all callers to press a certain key on their phone to mute their own line. Unfortunately, not everyone uses this feature correctly so there still can be a lot of distractions from background noises. This can be frustrating for everyone, especially when the organizers want as many callers as possible to participate in the conference call and ask questions of the presenters.

One of the newer solutions to this problem that is offered by some of the better teleconferencing services allows callers to effectively “raise their hand” during the call. The moderator of a teleconference call in this system needs to be logged into the internet and then they can see when a caller presses a certain phone button when they want to speak. The person’s phone number is revealed to the moderator, who can open their line and then allow them to converse.

By webconf | Posted in Business:Workplace Communication, Communications:Video Conferencing, Online Meetings and Web Conferencing | Tagged a conference call, a teleconference, audio teleconferencing, teleconferencing in, teleconferencing services, the teleconference | Comments (0)

Phone Conference Calling: Why Is Older Technology Still Preferred?

September 19, 2008 – 7:40 am

For years, businesses have used conference calls to keep their businesses connected.  Before certain advancements in technology, they were forced to use phone conference calling.  This allowed them to connect other business associates who might not be in the same city, state or even country.  It kept people connected without having to worry about distance or proximity.

Audio vs. Video Conference Calling

Now, with certain technological advancements, there are new ways to connect with others.  Computers and video technology has enabled the use of video conference calls.  Many people still don’t like the new version, however. 

Video conference calling brings different aspects to the conference calling.  With video, the person has to worry about being judged on what they look like or how they’re dressed.  With phone conference calling, business can be conducted professionally and without prejudice, exactly as it was meant to be.

Phone conference calling is still prevalent among businesses even though other forms of conference calling exist.  Conference calling by phone is often cheaper than other conference call counterparts.  Businesses can conduct a conference call with other business partners or potential partners and only have to worry about the phone bill. 

Party Lines

For some businesses, phone conference calling is the best way to do business.  Conference calls via telephone aren’t used primarily for business, however.  Many social groups use phone conference calling.  They call this a party line in which like minded individuals can join without having to be in the same room, city or even the same country.

Phone conference calling brings people together without having to worry about judgment or prejudice.  People can converse, ask questions and gather information in real time, at the same time.  The use of the telephone to conduct conference calls has prevailed throughout the years despite the invention of such mediums such as e-mail and video conference calling.  The phone is still preferred by many as a way to bring others together.

Despite recent technological advancements, phone conference calling has prevailed and will continue to do so as long as people want to be connected despite being far apart from each other.

It is the perfect way for sales teams to report numbers to a sales manager.  It is the best way for managers to report to higher executives.  It is also a great way for people to meet other like-minded people, even if those people live on different continents.

To learn much more about phone conference calling, visit http://www.conferencecallingtoday.com where you’ll find this and much more.

By webconf | Posted in Business:Workplace Communication | Tagged phone conference calling | Comments (0)

What You Need To Know About Flat Rate Conference Calling

September 18, 2008 – 11:20 am

Boom in Conference Calling

The twenty-first century has seen a boom in virtual space as the home office has become a reality, the international community becoming a virtual space and hence conference calling has become a necessity.

This has led to readily available flat rate conference calling schemes and these rates have steadily declined due to the economies of scale because an increasing number of people have begun to avail conference calling services. There are usually four types of conference calling services provided and these are audio (on demand and attended), web, data and video.

Many companies offer flat rate conference calling plans that offer reservation-less audio and web conferencing which are low cost audio conferencing solutions. These companies may charge a flat monthly rate and in addition, allow the customer to avail of free unlimited Web conferencing for as many as 15 attendees.

There may also be a per minute call charge which may be as low as 4 cents per minute during the evening hours and for other calls the charges may be 2.5 cents per minute plus free unlimited toll audio conferencing.

Flat rate conference calling allows the client to get the latest in reservation-less conference calling, staying connected 24/7 without the need to go through an operator or to make reservations and all you need to pay for this service is a flat monthly rate which can be as low as US$40 per month and which the service provider offers by using sophisticated multi-links and octave bridges, to ensure continuous service.

The service provider is sure to also have battery backup as well as diesel generators to ensure that there are no interruptions due to power outages. In addition, they may also have a network that allows for dynamic allocation of traffic to different centers and thus eliminate congestion.

Small businesses are finding many advantages in flat rate conference calling plans and they certainly are more economical than call-per-minute plans. It is for this reason that conference calling service providers are targeting them to sell their services and to guarantee reliability at reasonable costs.

Flat rate conference calling allows the owner to not have to pay for participant’s long distance calls or to just pay for minutes not utilized. Knowing ones needs will help in locating the best service provider that offers the most competitive flat rate calling conference plans.

There are certain advantages to using a flat rate conference calling plan as it ensures that the host pays only a fixed fee each month and this will suit companies making a lot of calls because bridge fees are fixed. In addition, the flat rate is always the same in spite of the duration of the calls and so one knows what one has to pay without getting any nasty surprises later on.

Since both calls are reservationless it means that there is no need to schedule calls, especially during peak hours and it also means that because the calls are secure there will not be danger of leaking important information.

To learn much more about the different conference calling programs, visit http://www.conferencecallingtoday.com where you’ll find this and much more.

By webconf | Posted in Business:Workplace Communication | Tagged flat rate conference calling | Comments (0)
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